The Wellbeing Team at Diamond Valley College is here to support families and work in collaboration with specialist services to provide a comprehensive approach to addressing the mental health needs of young people. However, we are not a crisis support service.
If you have urgent concerns about your child or a young person, please contact the appropriate emergency services below:
- For immediate safety emergencies, call 000.
- For mental health triage and support, contact The Austin Child & Youth Mental Health Service (CYMHS) 24/7 for assessment, information, and referral: Phone 1300 859 789
- Attend your nearest Emergency Department, if appropriate.
External Support
Headspace Counselling
If you need advice or someone to talk to you can visit a Headspace Centre to link in with a mental health professional.Young people between the ages of 12-25 can access Headspace sessions where private and confidential counselling and support services are offered. This can be done by visiting your local Headspace Centre or by contacting 1800 650 890
E-headspace
Provides online and phone counselling and support for young people aged 12 to 25, as well as their families and friends. Call 1800 650 890 or visit please www.headspace.org.au/eheadspace
Kids Helpline
A free confidential, telephone and online counselling support for young people between Offers phone and online counselling for young people aged 5 to 25. Call 1800 551 800 or visit www.kidshelpline.com.au
Lifeline
Provides crisis support and suicide prevention services to all Australians. Call 13 11 14 or visit www.lifeline.org.au
Beyond Blue
Offers phone and online counselling for individuals experiencing depression and anxiety, as well as support for their families 24/7. Call 1300 224 636 or visit www.beyondblue.org.au
Reach Out
Reach out is the most accessed inline mental health service for young people in Australia. Their website provides information for young people that is specifically designed for young people in mind. Please visit https://about.au.reachout.com
Suicide Call Back Service
Provides online, phone, and video counselling for anyone affected by suicidal thoughts. Call 1300 659 467 or visit www.suicidecallbackservice.org.au
Black Dog Institute
Youth Mental Health Fitness Hub provides an online space where young people can access tools, apps and resources to cope with challenging times https://www.blackdoginstitute.org.au/education-services/mental-fitness/
Head to Help
Digital mental health resources. Call 1800 595 212 or visit www.headtohelp.org.au
QLife
A national service offering support and connection for LGBTQI communities. Phone: 1800 184 527 (available 3pm–midnight AEST)
Rainbow Door
A free specialist LGBTIQA+ helpline offering information, support, and referrals to all LGBTIQA+ Victorians, their friends, and family. Available 10am–5pm. Call 1800 729 367
Minus 18
A resource for young people with useful information and toolkits to support LGBTIQA+ communities. Please visit www.minus18.org.au
13Yarn
A specialist crisis support service for Aboriginal and Torres Strait Islander communities that is available 24/7 call 13 92 76 or visit https://www.13yarn.org.au
E-Safety Commissioner
Resources and information on how to have safer online experiences, reporting of cyber or unsafe online activity for young people and parents https://www.esafety.gov.au/
Safe Steps
Support for anyone in Victoria experiencing or fearing family violence. Call 1800 015 188 or visit www.safesteps.org.au
1800RESPECT
Provides counselling and information services related to sexual assault, domestic, and family violence, with support available in 28 languages. Call 1800 737 732 or visit www.1800respect.org.au
Local Support
- CYMHS (Child & Youth Mental Health Service)
https://www.austin.org.au/mentalhealth/referrals/ - Nillumbik Youth Hub
https://www.nillumbikyouth.vic.gov.au/About-us/Nillumbik-Youth-Hub - Banyule youth Services
https://banyuleyouth.com/ - Nillumbik Youth Parenting Hub
https://www.nillumbikyouth.vic.gov.au/Support/Parenting-Hub - Parent Zone:
Help carers and parents to develop and strengthen their parenting skills with programs and courses https://www.anglicarevic.org.au/our-services/family-and-parenting-support/parentzone/ - Berry Street Services
https://www.berrystreet.org.au/ - Orange Door NEMA area
1800 319 355 or visit nema@orangedoor.vic.gov.au - Northern CASA
https://www.austin.org.au/northerncasa - Kids Assist- Diamond Valley Community Support
www.dvsupport.org.au